Thank you for placing your trust in Eyeplastx for your aesthetic, facial & oculoplastic needs. Below are important details to help ensure your appointment goes smoothly.
Kindly give us at least 24-hour notice to make changes to your appointment (210) 495-2367.
You will receive a text 4 days prior to your appointment prompted you to confirm your appointment. Appointment confirmation is required to keep your appointment.
Please arrive early for check in:
After your appointment is scheduled, you will receive an email giving you access to your patient portal. This email will be from [email protected]. Don’t forget to check your junk inbox if you do not receive it in your regular inbox. Please follow the instructions in this email to obtain access to your patient portal.
As soon as possible, please complete, or update, your medical history information. This will save you significant office time on the day of your appointment. However, if you cannot access or complete this information before your appointment, please arrive 30 minutes early so we can help you do this. If you have trouble logging in, please contact our office (210) 495-2367.
Once logged into your patient portal, you will be able to complete your medical history under the “My Health” tab.
You will receive a text 4 days prior to your appointment prompted you to confirm your appointment. Appointment confirmation is required to keep your appointment.
Please arrive early for check in:
- 15 minutes early if you have completed your medical history on your patient portal.
- 30 minutes early if you have completed your medical history on your patient portal.
After your appointment is scheduled, you will receive an email giving you access to your patient portal. This email will be from [email protected]. Don’t forget to check your junk inbox if you do not receive it in your regular inbox. Please follow the instructions in this email to obtain access to your patient portal.
As soon as possible, please complete, or update, your medical history information. This will save you significant office time on the day of your appointment. However, if you cannot access or complete this information before your appointment, please arrive 30 minutes early so we can help you do this. If you have trouble logging in, please contact our office (210) 495-2367.
Once logged into your patient portal, you will be able to complete your medical history under the “My Health” tab.
Please continue through the categories to add or update information.
TIP: When entering your pharmacy, click the “Add Surescripts Pharmacy” button and search for your pharmacy. You may add more than one pharmacy, but you will want to be sure you make your preferred pharmacy the “default.”
Due to limited seating space, we ask that:
We want to be respectful of your time. Sometimes it becomes necessary to make changes to your appointment due to emergency procedures and other factors. We will communicate this to you with as much notice as possible.
It is important that you listen to and respond to voicemails and/or text messages our office may send you. These are important communications, we may need to obtain or relay insurance information, we may need to alter your appointment day/time, or we may need confirm your appointment.
TIP: When entering your pharmacy, click the “Add Surescripts Pharmacy” button and search for your pharmacy. You may add more than one pharmacy, but you will want to be sure you make your preferred pharmacy the “default.”
Due to limited seating space, we ask that:
- No more than one person attends the appointment with the patient and,
- You do not arrive earlier than 30 minutes prior to your appointment.
We want to be respectful of your time. Sometimes it becomes necessary to make changes to your appointment due to emergency procedures and other factors. We will communicate this to you with as much notice as possible.
It is important that you listen to and respond to voicemails and/or text messages our office may send you. These are important communications, we may need to obtain or relay insurance information, we may need to alter your appointment day/time, or we may need confirm your appointment.
Appointment Check List:
☐ Complete/Update Medical History on Patient Portal (if possible – otherwise, arrive 30 minutes early to complete in office if unable to do so ahead of time).
☐ Bring insurance cards & driver’s license (required for every visit)
☐ Bring payment for co-pays or other applicable patient share cost.
☐ Please bring a detailed list of all medications (including over the counter, vitamins, and eye drops) including dosage and frequency.
☐ Bring your primary care provider information if applicable.
☐ If you are being referred by another doctor, bring the referring provider information.
☐ Bring applicable imaging.
☐ Bring insurance cards & driver’s license (required for every visit)
☐ Bring payment for co-pays or other applicable patient share cost.
☐ Please bring a detailed list of all medications (including over the counter, vitamins, and eye drops) including dosage and frequency.
☐ Bring your primary care provider information if applicable.
☐ If you are being referred by another doctor, bring the referring provider information.
☐ Bring applicable imaging.
If you have any questions or concerns regarding your appointment, please let us know. We look forward to seeing you and taking care of all your aesthetic, facial & oculoplastic needs.
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